Soulfitness Ltd Privacy Policy
Effective Date: 30th August 2023
1. Introduction
Soulfit is a part of Soulfitness Ltd. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website. Please read this Privacy Policy carefully. By using our website, you consent to our practices as described in this Privacy Policy.
2. Data We Collect
We collect the following types of personal data:
- Personal identification information (Name, email address, phone number, etc.)
- Bank and payment details
3. How We Collect Your Data
We collect data directly from you when you:
- Register online or place an order for our products or services.
- Voluntarily complete customer surveys or provide feedback.
- Use or view our website through cookies.
- Uploading information to the Clubright app
- Set up standing orders or direct debits through our third party providers Clubright to access services provided by Soulfit
We may also receive data indirectly from other sources, such as surveys and feedback provided by you.
4. How We Use Your Data
We use your data to:
- Process your orders and manage your account.
- Email you with special offers on our products and services.
- Tailor certain services and offers to you based on the data provided.
If you agree, we may share your data with partner companies to offer you their products and services. We may also share data with credit reference agencies to prevent fraudulent purchases.
5. Data Storage
We securely store your data at on secure ClubRight servers.
We retain your personal details and banking information solely to fulfil its stated purpose for Soulfit. After this period, we will delete your data if requested to do so by you, using a prescribed weeding process as per ICO /GDPR standards.
6. Marketing
We may send you information about our products, services, and those of our partner companies. You can opt out at any time by contacting us via email at info@soulfitwales.co.uk
You have the right to stop us from contacting you for marketing purposes or sharing your data with any other entities.
7. Your Data Protection Rights
You have the following rights:
- Right to access: Request copies of your personal data.
- Right to rectification: Request correction of inaccurate information.
- Right to erasure: Request deletion of your data under certain conditions.
- Right to restrict processing: Request limits on data processing under certain conditions.
- Right to object: Object to our processing of your data under certain conditions.
- Right to data portability: Request transfer of your data to another organization under certain conditions.
To exercise these rights, contact us using the details provided below.
8. Cookies
Our website uses cookies to improve your experience and collect information about your behaviour. For more information, visit allaboutcookies.org.
9. Changes to Privacy Policy
We regularly review and update our privacy policy. The last update was on [30/08/23].
10. Contact Us
If you have questions about our privacy policy or your data, contact us at:
- Email: info@soulfitwales.co.uk
- Phone: 01269 850241
- Address: Unit 1, Cilyrychen Industrial Estate, Llandybie. SA183GY
11. Contacting the Authorities
If you have concerns about our practices, you may contact the Information Commissioner's Office.
- Email: casework@ico.org.uk
- Address: Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF